Terms of Service

1. Acceptance of Terms

Welcome to the True Line Electrical website ("Website"). By accessing or using this Website, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use this Website.

These Terms apply to all visitors, users, and others who access or use the Website. For terms relating to our electrical services, please refer to our Terms and Conditions.

2. Website Use

2.1 Permitted Use

You may use this Website to:

• Learn about our electrical services
• Request quotes and book services
• Contact us with enquiries
• Access information about electrical compliance and safety

2.2 Prohibited Use

You must not:

• Use the Website for any unlawful purpose
• Attempt to gain unauthorised access to any part of the Website
• Interfere with or disrupt the Website or servers
• Transmit viruses, malware, or other harmful code
• Scrape, harvest, or collect data from the Website without permission
• Use automated systems (bots, crawlers) without our written consent
• Impersonate any person or entity
• Submit false or misleading information through forms
• Use the Website to send spam or unsolicited communications

3. Intellectual Property

3.1 Our Content

All content on this Website, including text, graphics, logos, images, and software, is the property of True Line Electrical or its content suppliers and is protected by Australian and international copyright laws.

3.2 Limited Licence

You are granted a limited, non-exclusive, non-transferable licence to access and use the Website for personal, non-commercial purposes. You may not:

• Reproduce, distribute, or publicly display any content without permission
• Modify or create derivative works from our content
• Use our trademarks, logos, or branding without written consent
• Remove any copyright or proprietary notices

3.3 Your Content

By submitting content through our forms (e.g., enquiries, booking requests), you grant us a non-exclusive, royalty-free licence to use that content for the purpose of providing our services and responding to your requests.

4. Disclaimer of Warranties

This Website is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including:

• Warranties of merchantability and fitness for a particular purpose
• Warranties that the Website will be uninterrupted, error-free, or secure
• Warranties regarding the accuracy or completeness of content

Information on this Website is provided for general guidance only and should not be relied upon as professional electrical advice. Always consult a licensed electrician for specific electrical matters.

5. Limitation of Liability

To the maximum extent permitted by law, True Line Electrical shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

• Your use or inability to use the Website
• Any errors or omissions in Website content
• Unauthorised access to or alteration of your data
• Any third-party content or conduct on the Website
• Any interruption or cessation of Website services

6. Third-Party Links

This Website may contain links to third-party websites. These links are provided for convenience only. We do not endorse, control, or assume responsibility for the content, privacy policies, or practices of any third-party websites. You access third-party websites at your own risk.

7. Privacy

Your use of this Website is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information.

8. Indemnification

You agree to indemnify and hold harmless True Line Electrical, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your use of the Website or violation of these Terms.

9. Modifications

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Website after changes constitutes acceptance of the modified Terms.

10. Termination

We may terminate or suspend your access to the Website at any time, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use the Website will immediately cease.

11. Governing Law

These Terms are governed by the laws of Victoria, Australia. Any disputes arising from these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of Victoria.

12. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.